for a loooong time I have been salivating for a mac.
now that COULD be a reality with these great offers from eBay:
1. Apple Powerbook G4
2. Macbook Pro 17" Core Duo 2.16
Friday, April 11, 2008
The Beast Awakens
for a loooong time I have been salivating for a mac.
now that COULD be a reality with these great offers from eBay:
1. Apple Powerbook G4
2. Macbook Pro 17" Core Duo 2.16
Tuesday, April 1, 2008
Time Deposit: Part Three
I love looking for gadgets online. LOOOVVVEE it to death.
Online shopping is the IN thing nowadays. I'm a bonafide eBayer (member id: onegearshop) and I do buy and sell stuff online. It is the quickest, most consumer friendly buy and sell shop online (better yet, in the P.I.). Until recently.
One of my buyers requested that I post my item: a Nikon D40x (which was originally on eBay.ph) in Auction.ph, another online selling shop. Seeing that their site was ok, I agreed. He asked me to split the item into 3 pieces because in Auction.ph, every Php 10,000 worth transaction entitled you to a discount coupon worth Php 1,000. The transaction was completed March 19th, with confirmed receipts of the deposits from him and two of his friends.
After waiting for the first (of three) transactions, I emailed auction since they never notified me.
Here is the horror that followed.
after I emailed auction why there was a delay, one of their customer service agents, Lysette replied:
Dear onegearshop,
Thanks for the information.
After the confirmation of delivery from the buyer, the completed transaction will be forwarded to the Safe and Trust Department for further checking. This process will verify the validity of the said transaction. Management implemented this process in order for us to ensure that a healthy and safe business environment exists in Auction.ph. In addition, this will help us determine bogus sellers who are involved in creating fake transactions to take advantage the system.Please provide us a copy of the delivery receipt for these transactions. You may send the scanned copy of delivery receipt to helpdesk@auction.ph. Documents are required from the seller to confirm that the transactions are valid. If proof of delivery cannot be presented, the seller should provide an explanation about how the transactions were completed. Please be reminded that this in line with our efforts to make sure that safety and security of transaction is observed in Auction.ph. Should you have any clarification on this matter, feel free to write to us anytime. Sincerely,
Lysette
Customer Service Representative
www.auction.ph
Best buying and selling on the web!
To which I replied:
Hi,
My name is Carlo Soriano, Auction.ph seller id: onegearshop.
I have sold three items on the 19th of March and the 2 buyers deposited online and 1 paid thru bills payment. The bills payment transaction is supposed to be released today however the two online payments are still on hold up to now (3/27) and i've been waiting for a week.
Actually I had these item for sale on eBay since I'm originally an eBayer. (feel free to visit my store @ http://myworld.ebay.ph/onegearshop) However my buyer inquired if I could post them in Auction.ph since he said that he had discount coupons. Since Auction.ph seemed like a credible online auction site, I decided to post them there. The buyer later on paid for the items:
Namely:
1. Online Payment thru BPI (ON HOLD, worth P 20,000)
a. Nikon D40X Extras! – Item Number 11013532
b. 18-55 Lens for D40X – Item Number 11013533
2. Bills Payment thru RCBC (RECEIVED, worth P 10,000)
a. Nikon D40X Body – Item Number 11013534
The buyer then marked the items as payment sent, so I delivered the items to the buyer in person. Later (on March 19th) the buyer confirmed that the item had been sent and since then I had been waiting for the payments to be confirmed, other than the transaction which was paid through Bills Payment in RCBC (Item Number: 11013534)
I've already emailed you yesterday (3/26) and waited the whole day for a reply, to no avail.
Seriously, is this the way you treat people who've been hassled by your so-called "verification process for safety and security of transactions aka Escrow System" whose payments are being delayed (for more than 1 whole week after the item was shipped, then confirmed as received) without even an explanation prior to holding the payments, least, an e-mail? All I saw on the "my account" page was a big "ON HOLD".
I don't care who I need to talk to, I'll even go to your office in Clark (since I only live here in Pampanga) to complain about this lousy customer service you are providing. Does this mean that if I hadn't written a letter to your helpdesk I wouldn't have ever gotten my money?
I've tried to be nice and all however, I need this money NOW and I cannot afford more delays as I've said it's already been a week and cannot wait much longer. Trust me, if this is not resolved ASAP. I'll badmouth you to every online seller I know and possibly make this public.
Please consider this my written explanation and reply ASAP with an actual resolution and not a script. Attached herewith are the pictures for the sale of these items (seller in blue shirt)
a. Nikon D40X Extras! – Item Number 11013532
b. 18-55 Lens for D40X – Item Number 11013533
--
Carlo Soriano
OneGear Shop
eBay Philippines
mobile: +639159693896
mail: onegearshop@gmail.com
this email is in response to this message (dated March 26, 2008) from one of Auction.ph's customer service agents, Lysette.
to which, she then replied:
Thanks for writing.
As part of our efforts to maintain security and fairness of transaction done within Auction.ph, verification for all completed transactions was implemented. As part of the verification process, we follow certain conditions to determine if a transaction is valid or not.
If a transaction is found to be questionable in duration, amount, etc., transactions are put on hold and documents are required to verify the validity of the transaction.
If there was no proof of delivery, an explanation from the seller is required. Other documents to back up the explanation may also be requested.The transaction you had was with 2 different persons. These transactions were done almost at the same time. You mentioned that you met with these people to hand the item personally.
However, you also mentioned in the latter part of your email that you ‘shipped’ the item.
Furthermore, you said that you only registered with Auction.ph to sell these items to your buyers. Record shows otherwise. Based on what we have in our database, you registered two more accounts with Auction.ph on 2006 and 2007.
Therefore, we would like to clarify if you met your buyers at the same time? And did you sell your items separately? In addition, for such high ticket items, we would assume that you have issued official receipts which include the serial numbers of the items you sold. If you have that document, you may also send it to us.
Also, the pictures you've shown could mean a number of things but does not necessarily prove that your transaction is valid.
We would want to resolve this matter (really?) as much as you do and release the money due to you. Your cooperation would be appreciated.
Until today, I haven't seen a cent of my money.
Fuck Auction.ph.
Online shopping is the IN thing nowadays. I'm a bonafide eBayer (member id: onegearshop) and I do buy and sell stuff online. It is the quickest, most consumer friendly buy and sell shop online (better yet, in the P.I.). Until recently.
One of my buyers requested that I post my item: a Nikon D40x (which was originally on eBay.ph) in Auction.ph, another online selling shop. Seeing that their site was ok, I agreed. He asked me to split the item into 3 pieces because in Auction.ph, every Php 10,000 worth transaction entitled you to a discount coupon worth Php 1,000. The transaction was completed March 19th, with confirmed receipts of the deposits from him and two of his friends.
After waiting for the first (of three) transactions, I emailed auction since they never notified me.
Here is the horror that followed.
after I emailed auction why there was a delay, one of their customer service agents, Lysette replied:
Dear onegearshop,
Thanks for the information.
After the confirmation of delivery from the buyer, the completed transaction will be forwarded to the Safe and Trust Department for further checking. This process will verify the validity of the said transaction. Management implemented this process in order for us to ensure that a healthy and safe business environment exists in Auction.ph. In addition, this will help us determine bogus sellers who are involved in creating fake transactions to take advantage the system.Please provide us a copy of the delivery receipt for these transactions. You may send the scanned copy of delivery receipt to helpdesk@auction.ph. Documents are required from the seller to confirm that the transactions are valid. If proof of delivery cannot be presented, the seller should provide an explanation about how the transactions were completed. Please be reminded that this in line with our efforts to make sure that safety and security of transaction is observed in Auction.ph. Should you have any clarification on this matter, feel free to write to us anytime. Sincerely,
Lysette
Customer Service Representative
www.auction.ph
Best buying and selling on the web!
To which I replied:
Hi,
My name is Carlo Soriano, Auction.ph seller id: onegearshop.
I have sold three items on the 19th of March and the 2 buyers deposited online and 1 paid thru bills payment. The bills payment transaction is supposed to be released today however the two online payments are still on hold up to now (3/27) and i've been waiting for a week.
Actually I had these item for sale on eBay since I'm originally an eBayer. (feel free to visit my store @ http://myworld.ebay.ph/onegearshop) However my buyer inquired if I could post them in Auction.ph since he said that he had discount coupons. Since Auction.ph seemed like a credible online auction site, I decided to post them there. The buyer later on paid for the items:
Namely:
1. Online Payment thru BPI (ON HOLD, worth P 20,000)
a. Nikon D40X Extras! – Item Number 11013532
b. 18-55 Lens for D40X – Item Number 11013533
2. Bills Payment thru RCBC (RECEIVED, worth P 10,000)
a. Nikon D40X Body – Item Number 11013534
The buyer then marked the items as payment sent, so I delivered the items to the buyer in person. Later (on March 19th) the buyer confirmed that the item had been sent and since then I had been waiting for the payments to be confirmed, other than the transaction which was paid through Bills Payment in RCBC (Item Number: 11013534)
I've already emailed you yesterday (3/26) and waited the whole day for a reply, to no avail.
Seriously, is this the way you treat people who've been hassled by your so-called "verification process for safety and security of transactions aka Escrow System" whose payments are being delayed (for more than 1 whole week after the item was shipped, then confirmed as received) without even an explanation prior to holding the payments, least, an e-mail? All I saw on the "my account" page was a big "ON HOLD".
I don't care who I need to talk to, I'll even go to your office in Clark (since I only live here in Pampanga) to complain about this lousy customer service you are providing. Does this mean that if I hadn't written a letter to your helpdesk I wouldn't have ever gotten my money?
I've tried to be nice and all however, I need this money NOW and I cannot afford more delays as I've said it's already been a week and cannot wait much longer. Trust me, if this is not resolved ASAP. I'll badmouth you to every online seller I know and possibly make this public.
Please consider this my written explanation and reply ASAP with an actual resolution and not a script. Attached herewith are the pictures for the sale of these items (seller in blue shirt)
a. Nikon D40X Extras! – Item Number 11013532
b. 18-55 Lens for D40X – Item Number 11013533
--
Carlo Soriano
OneGear Shop
eBay Philippines
mobile: +639159693896
mail: onegearshop@gmail.com
this email is in response to this message (dated March 26, 2008) from one of Auction.ph's customer service agents, Lysette.
to which, she then replied:
Thanks for writing.
As part of our efforts to maintain security and fairness of transaction done within Auction.ph, verification for all completed transactions was implemented. As part of the verification process, we follow certain conditions to determine if a transaction is valid or not.
If a transaction is found to be questionable in duration, amount, etc., transactions are put on hold and documents are required to verify the validity of the transaction.
If there was no proof of delivery, an explanation from the seller is required. Other documents to back up the explanation may also be requested.The transaction you had was with 2 different persons. These transactions were done almost at the same time. You mentioned that you met with these people to hand the item personally.
However, you also mentioned in the latter part of your email that you ‘shipped’ the item.
Furthermore, you said that you only registered with Auction.ph to sell these items to your buyers. Record shows otherwise. Based on what we have in our database, you registered two more accounts with Auction.ph on 2006 and 2007.
Therefore, we would like to clarify if you met your buyers at the same time? And did you sell your items separately? In addition, for such high ticket items, we would assume that you have issued official receipts which include the serial numbers of the items you sold. If you have that document, you may also send it to us.
Also, the pictures you've shown could mean a number of things but does not necessarily prove that your transaction is valid.
We would want to resolve this matter (really?) as much as you do and release the money due to you. Your cooperation would be appreciated.
Until today, I haven't seen a cent of my money.
Fuck Auction.ph.
Time Deposit: Part Two
Our government's branches should have one unified subtitle:
"We'll make you wait, and then rob you."
Car registration occurs every year. Like summer, but is totally the opposite. Anticipating summer is like waiting for a toy: and then you get it and have to get back to school or work again.
After our Team Building in Poracay (a resort in the lahar devastated town of Porac, click here to view the website), a colleague and I headed to the Emissions Testing Center. The first of the grueling line of steps towards car registration. After waiting 15 minutes for my car to get tested, after a long queue of cars, I said to myself: "paitience is a virtue". While testing I asked the attendant what the next step was:
He replied:
"Boss, pagkatapos neto, pipicturan nalang sasakyan mo, tapos bayad ka na lang"
"Boss, after this, they just need to take a picture of your car then you'll just have to pay the bill"
I said OK then parked my car.
After 45 minutes of waiting, smoking, and drinking C2 (my favorite drink btw) I wondered what the long delay was so I eagerly stood up and asked the cashier what the long wait was for. To my surprise (and probably angst), there were more than 5 cars before me. It was only then I had noticed that the cars and their owners who were already there before mine are still there, waiting like I was. So I decided I could not do anything else so I stood there and just waited.
Since there was more than enough time, I observed the emissions testing facilities, the "photo-booth" as they dubbed it (which is composed of a cheap webcam and a stand), and the insurance office (which later on became our chill-out place, since it's air-conditioned, unlike most of the center).
After an hour, they told me to come back tomorrow.
Dipshits.
"We'll make you wait, and then rob you."
Car registration occurs every year. Like summer, but is totally the opposite. Anticipating summer is like waiting for a toy: and then you get it and have to get back to school or work again.
After our Team Building in Poracay (a resort in the lahar devastated town of Porac, click here to view the website), a colleague and I headed to the Emissions Testing Center. The first of the grueling line of steps towards car registration. After waiting 15 minutes for my car to get tested, after a long queue of cars, I said to myself: "paitience is a virtue". While testing I asked the attendant what the next step was:
He replied:
"Boss, pagkatapos neto, pipicturan nalang sasakyan mo, tapos bayad ka na lang"
"Boss, after this, they just need to take a picture of your car then you'll just have to pay the bill"
I said OK then parked my car.
After 45 minutes of waiting, smoking, and drinking C2 (my favorite drink btw) I wondered what the long delay was so I eagerly stood up and asked the cashier what the long wait was for. To my surprise (and probably angst), there were more than 5 cars before me. It was only then I had noticed that the cars and their owners who were already there before mine are still there, waiting like I was. So I decided I could not do anything else so I stood there and just waited.
Since there was more than enough time, I observed the emissions testing facilities, the "photo-booth" as they dubbed it (which is composed of a cheap webcam and a stand), and the insurance office (which later on became our chill-out place, since it's air-conditioned, unlike most of the center).
After an hour, they told me to come back tomorrow.
Dipshits.
Time Deposit: Part One
This entire month was a long wait.
I'm starting to grow less fond of banks. I know that they're institutions and being that as it may, all institutions make people wait (eg, LTO, Schools, need I say more?). And so much so in this case than others.
At about 11:00am I was about to deposit my payments in RCBC and saw that there were less than 20 people in the room. Then I thought to myself, this shouldn't be that long of a wait, seeing that there were two tellers staffed that time. So I grabbed my queue number and a brochure, sat, then intently waited, carefully surveying the teller's desk for people's queue numbers to be called in.
I was number 20.
My seat was at the back, next to one of the manager's desks, being the last one who entered before lunch. In my boredom, I glanced at her monitor and saw that she was filling in the liquidation for expenses used by other people in the bank. There were multitudes upon multitudes of data when suddenly the quirkiest thing caught my eye, the text said:
"Taxi Fair".
Taxi Fair? I would have thought that bank employees would have known better English than most, their being on the forefront of Pinoy customer service (or at least one of the very few places you could get some customer service)
Thirty minutes after, number 11 was called. My eyes grew wide in anticipation. I was finger-counting the minutes per customer and if my calculations were correct, within the next 20 minutes they would be serving me.
About 10 minutes later, (insert horror music here) a delivery guy from Chowking (a popular Filipino fast-food chain) came in and distributed the meals.
Now, one of the tellers were on lunch break and the time I calculated per customer suddenly doubled; I was now 40 minutes away from banking heaven. Everything was copacetic until the guys from the armored van started bringing in the cash. Perhaps they were understaffed, or this was just the Philippines but the teller rocketed off to the back of the bank to escort the guards and the manager inside the safe.
An hour later, I deposited Php 6,000.00 in less than one minute.
I love this system and the good fraction of my time it has made me waste.
I'm starting to grow less fond of banks. I know that they're institutions and being that as it may, all institutions make people wait (eg, LTO, Schools, need I say more?). And so much so in this case than others.
At about 11:00am I was about to deposit my payments in RCBC and saw that there were less than 20 people in the room. Then I thought to myself, this shouldn't be that long of a wait, seeing that there were two tellers staffed that time. So I grabbed my queue number and a brochure, sat, then intently waited, carefully surveying the teller's desk for people's queue numbers to be called in.
I was number 20.
My seat was at the back, next to one of the manager's desks, being the last one who entered before lunch. In my boredom, I glanced at her monitor and saw that she was filling in the liquidation for expenses used by other people in the bank. There were multitudes upon multitudes of data when suddenly the quirkiest thing caught my eye, the text said:
"Taxi Fair".
Taxi Fair? I would have thought that bank employees would have known better English than most, their being on the forefront of Pinoy customer service (or at least one of the very few places you could get some customer service)
Thirty minutes after, number 11 was called. My eyes grew wide in anticipation. I was finger-counting the minutes per customer and if my calculations were correct, within the next 20 minutes they would be serving me.
About 10 minutes later, (insert horror music here) a delivery guy from Chowking (a popular Filipino fast-food chain) came in and distributed the meals.
Now, one of the tellers were on lunch break and the time I calculated per customer suddenly doubled; I was now 40 minutes away from banking heaven. Everything was copacetic until the guys from the armored van started bringing in the cash. Perhaps they were understaffed, or this was just the Philippines but the teller rocketed off to the back of the bank to escort the guards and the manager inside the safe.
An hour later, I deposited Php 6,000.00 in less than one minute.
I love this system and the good fraction of my time it has made me waste.
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